Telecommuting Nitty Gritty

Not all jobs can be performed from home. And that's ok. Employers may offer different benefits or terms of employment to different groups of employees as long as the distinction is based on non-discriminatory criteria. For instance, a telecommuting option or requirement can be based on the type of work performed, employee classification (exempt v. non-exempt), or location of the office or the employee. Keep in mind, employers should be able to support the business justification for allowing or requiring certain groups to telecommute.

If you don't already have a telecommuting policy, it's a great time to make one. A good telecommuting policy will generally address:

• productivity standards

• hours of work

• how and when employees should be in contact with their manager or subordinates

• home office expenses

• deadline expectations

• communication methods (messaging platform, email, phones, etc.)

Keep in mind, some states mandate reimbursement for home office expenses. If possible, it’s a good practice to cover such costs even if it’s not required by law.

If you're looking for an example telecommuting policy to start with, SHRM has one available here. If you're concerned employees may not take telecommuting seriously, you can present them with a contractual agreement, like this one from George Washington University.

While telecommuting may be a big change for your organization, here's a few tips to ease the transition:

1. Schedule additional weekly touch-base meetings. Communication is key when we're at a distance. If you don't already have software, you can try Google Hangouts or Zoom, as they both offer free meeting options.

2. Focus on deliverables and performance. While you cannot see employees' computer screens, you can see their outcomes.

3. Offer mobile hotspots for those with no internet.

4. Give yourself security peace of mind with VPNs. Unfamiliar with the concept, learn more here.

5. Use humor and boost productivity at the same time by sending telecommuting employees these handy doorknob signs to let their family members know they are not to be disturbed.

Keep in mind that cyber threats are real and on the rise. Learn more here.